Shipping Policy

Last updated: August 15, 2026

At MANKAVO, we work with trusted suppliers and shipping partners to deliver your orders as efficiently as possible. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays. During busy periods, holidays, or promotional events, processing may take a little longer.

Once your order has been shipped, you will receive tracking information when available.

2. Shipping Times

Delivery times vary depending on the destination, product, supplier, and shipping method selected.

Estimated delivery times are displayed at checkout whenever available.

Please understand that delivery estimates are not guaranteed. Delays may occur because of customs clearance, weather, carrier disruptions, high order volumes, or other circumstances outside our control.

3. Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the product, destination, package size, weight, and shipping method.

4. Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives the package.

If your tracking information has not updated for several days, please contact us so we can assist you.

5. Customs, Duties & Taxes

For international orders, your shipment may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.

MANKAVO does not control these charges and cannot guarantee whether or how much you may be charged.

6. Incorrect or Incomplete Shipping Information

Please carefully check your shipping address before completing your order.

If an order is returned to us or the carrier because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply to resend the order.

If you notice an error in your shipping information after placing an order, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has entered processing or shipping.

7. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or delivered but you cannot locate it, please contact us as soon as possible with your order number and tracking information.

We will work with the appropriate shipping carrier or supplier to investigate the issue.

For packages marked as delivered by the carrier, customers may also need to check with household members, neighbors, building management, or the local carrier before contacting us.

8. Split Shipments

Some orders containing multiple products may arrive in separate packages because products can be fulfilled by different suppliers or shipping locations.

You may therefore receive multiple tracking numbers and your items may arrive at different times.

9. Shipping Restrictions

Some products may not be available for delivery to certain countries or locations because of carrier restrictions, customs regulations, product restrictions, or supplier limitations.

If a shipping option is unavailable for your location, please contact us for assistance.

10. Contact Us

If you have questions about your order or our shipping policy, please contact us through our Contact Us page.

MANKAVO
Shop • Style • Everyday Essentials

Mankashay Traders LLC